Your Questions Answered

  • Orders are processed within 1–3 business days.

    Once shipped, you’ll receive a confirmation email with tracking details.

  • Yes, we offer international shipping.

    Shipping times and costs vary depending on your location and will be calculated at checkout.

  • We accept returns within 14 days of delivery, provided items are unworn, unwashed, and in original condition.

    To initiate a return, please contact us before sending anything back.

  • All Nuage garments are designed with a relaxed, oversized fit.

    We recommend taking your usual size for the intended silhouette.

  • To preserve quality:

    • Wash cold

    • Do not tumble dry

    • Lay flat or hang to dry

    • Avoid high heat on embroidery

  • Some pieces may be restocked in limited quantities.

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